Returns & Exchanges

At Poly & Bark, we want you to love your new furniture, which is why we offer a 30-day return policy to ensure your home feels exactly right. If you aren't completely satisfied, our streamlined process makes returning or exchanging your items straightforward and stress-free.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.

• 2.
  Prepare for Pickup

  Ensure all items are disassembled and securely placed back in their original packaging to guarantee a safe transit back to our warehouse.

• 3.
  Schedule the Collection

  Once your request is approved, our specialized furniture carriers will contact you to coordinate a convenient date and time for pickup.

• 4.
  Receive Your Refund

  After our team inspects the returned items, we will issue a refund to your original payment method, minus any applicable return shipping fees.